keep a track of tasks

Sharon's Avatar


28 Jun, 2017 04:50 PM

I have a couple of cases coming up and I would like to keep a track on how long I'm spending on tasks.

Is this possible?

  1. Support Staff 1 Posted by Sue on 28 Jun, 2017 05:00 PM

    Sue's Avatar

    Hello Sharon,

    Yes, this is possible : )

    Firstly, you will need to enable the “Timers” option
    in your “Account Settings”.

    To find out more about this and how it works, please
    see the link below:

    I hope that helps.

    Best wishes,


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