Searches are REALLY slow

Richard Buckley's Avatar

Richard Buckley

06 May, 2020 05:32 PM

Hello,

My search function on Dooster has slowed down to the point of not being useful any longer. The rest of the team is not having the issue. I was hacked awhile back and there seemed to be a loop created that created a large number of emails. That was when it slowed down.

Can you help me with this?

  1. Support Staff 1 Posted by John on 06 May, 2020 09:04 PM

    John's Avatar

    Hi Richard

    Sorry to hear that

    Can you send us details of your email looping issue

    If possible please use an onscreen video recorder eg jing or tinytake etc

    This is to maximise understanding and minimise unnecessary back and forth

    Thanks

  2. Support Staff 2 Posted by John on 12 May, 2020 08:55 AM

    John's Avatar

    Hi Richard

    any update on this?

    Thanks John

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