Mass delete contacts and contact groups

Kelly Edwards's Avatar

Kelly Edwards

09 Jul, 2012 06:39 PM

When I synced Dooster and Google, it imported thousands of contacts, most of whom are not relevant to my business. Is there a way to mass delete them. I'd rather add my contacts one by one or via an excel upload.

Also, it would be very helpful if we could classify contacts into different groups. That way if I wanted to export a list of a certain type of contact for a mailing or something, I wouldn't have to do it manually.

  1. Support Staff 1 Posted by ed on 09 Jul, 2012 08:53 PM

    ed's Avatar

    Hi Kelly

    Sorry we don't have a mass delete of contacts yet

    But I think Google do so you could delete them from there and Dooster will
    sync those changes for you

    Thank you for the suggestion re contact groups
    Please let us know if you have any further ideas about how / where you
    would like to control that

    Best wishes

    Ed

  2. 2 Posted by Kelly Edwards on 09 Jul, 2012 09:04 PM

    Kelly Edwards's Avatar

    I tried deleting the contacts in Google, but they are still there in
    Dooster. Is there a delay?

  3. Support Staff 3 Posted by ed on 09 Jul, 2012 09:08 PM

    ed's Avatar

    Yes there is a delay from Google to Dooster. It can take an hour or more

    Sorry thats out of our control

    Thanks ed

  4. Support Staff 4 Posted by John on 10 Jul, 2012 04:53 PM

    John's Avatar

    Kelly

    Please note that at the moment, unfortunately due to a high rise in the number of people using the contact feature it can take up to 24 hours for large changes such as a mass deletion on your Google account to be reflected in Dooster

    Thank you

    John

  5. 5 Posted by kenny on 12 Sep, 2012 11:00 PM

    kenny's Avatar

    That was helpful, except I don't know what google email account I used originally and that account is now disconnected. How do I find out what account was originally used to sync with Google? Then I can re-sync that account, then delete the google contacts.

    Also, who can see those contacts?

  6. 6 Posted by Ed Valentine on 08 Jul, 2015 04:30 PM

    Ed Valentine's Avatar

    Is it possible to have a group of Contacts in Google assigned to "Dooster" and the sync only applying the that group.

    I would like this feature.

  7. Support Staff 7 Posted by ed on 08 Jul, 2015 05:58 PM

    ed's Avatar

    Hi Ed

    Yes I think so... you would simply make those contacts Team Members in your Dooster. There might be other ways you can do it aswell... experiment !

    Best wishes

    ed

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