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C.C. Collins's Avatar

C.C. Collins

19 May, 2016 03:30 PM

I am just feeling my way around at this point.

Like the testimonial on your website I have literally tried nearly a dozen PM Saas offerings.
Most are needlessly complex for my needs and the so called simple ones all lacked one
ability which is very important to me. I simply wanted to be able to add people including
clients and permission them to only view certain aspects of a project. Keeping permissions
restricted to a project by project basis is exactly what I was looking for and needed.

As I further explore your site I am finding excellent help and descriptions, and much
appreciated, suggestions on how to do certain things.

Emphasizing the frustrations people like me encounter and the answer your service
provides certainly is a major selling point for your service, in my opinion.

Not that your program lacks anything but if I could have absolutely everything I wished for
real time communication and photo galleries would be nice as offered by
 https://www.bitrix24.com/features/communications.php I still have not been able to
actually add a client with permissions using their program but the RTC, especially being
able to phone from within the CRM, would be the icing on the cake for me.

I think your offering can effectively and effortlessly serve many
organizations both small, like mine, and large.

Regards,

C. C. Collins

  1. Support Staff 1 Posted by Sue on 19 May, 2016 05:41 PM

    Sue's Avatar

    Thank you very much for taking the time to let us know your thoughts

    We did think about doing something like this
    https://www.bitrix24.com/features/communications.php

    But we use skype ourselves and it works fine for us so we decided not to...

  2. 2 Posted by C.C. Collins on 19 May, 2016 05:47 PM

    C.C. Collins's Avatar

    My problem with Skype is that you may be dealing with someone who does not
    have or use Skype. It is cumbersome to tell them that they have to download
    and set up software to communicate with you as opposed to logging in to
    a PM program and communicating from there.

    Also, I have a natural reluctance using Skype, I had used previously but not now,
    because it is a very invasive program. Using an uninstaller like Revo Uninstaller
    one sees just what I am talking about. Of all the programs I have uninstalled, Skype
    was the most invasive. The fact that Microsoft now owns it does not give me a warm
    "fuzzy either. I know, millions of users make me look somewhat strange. So be it.

    Regards

  3. 3 Posted by Brian Sullivan on 20 May, 2016 05:06 PM

    Brian Sullivan's Avatar

    Interesting point about skype. But I prefer to use apps for specific purposes. If Doster had a major feature like that I think it would be overkill. Jes sayin...

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