we enjoyed giving it a test run today

Laura's Avatar


24 Jun, 2011 02:43 PM


we enjoyed giving it a test run today but now it won't let us delete our account. It keeps giving us an error message about it not being the account I'm signed in as.......but it indeed is!

Can you assist?

  1. 1 Posted by Laura on 24 Jun, 2011 02:45 PM

    Laura's Avatar

    I think I figured it out - I signed up just today to do the 30 day trial to see what it was all about, played with it a bit then went to 'delete' the account. But I just realized I never 'activated' the account so you're right, I don't think I need to do anything.

  2. 2 Posted by Susan on 24 Jun, 2011 02:56 PM

    Susan's Avatar

    Hi Laura -

    Glad you were able to figure that out so quickly - looks like perhaps our "help" article might have been of some assistance?

    Let us know if you need any further help!


Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

22 May, 2020 03:01 PM
12 May, 2020 08:55 AM
22 Apr, 2020 08:41 AM
01 Apr, 2020 10:14 AM
21 Mar, 2020 08:20 PM