we enjoyed giving it a test run today

Laura's Avatar

Laura

24 Jun, 2011 02:43 PM

Hi

we enjoyed giving it a test run today but now it won't let us delete our account. It keeps giving us an error message about it not being the account I'm signed in as.......but it indeed is!

Can you assist?

  1. 1 Posted by Laura on 24 Jun, 2011 02:45 PM

    Laura's Avatar

    I think I figured it out - I signed up just today to do the 30 day trial to see what it was all about, played with it a bit then went to 'delete' the account. But I just realized I never 'activated' the account so you're right, I don't think I need to do anything.

  2. 2 Posted by Susan on 24 Jun, 2011 02:56 PM

    Susan's Avatar

    Hi Laura -

    Glad you were able to figure that out so quickly - looks like perhaps our "help" article might have been of some assistance?

    Let us know if you need any further help!

    Susan

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