Hi Ive been looking for a task system for ages

Tony Byng's Avatar

Tony Byng

15 Jun, 2012 08:12 AM

Hi

Ive been looking for a task system for ages and half the ones I find are like $25+ per month or their free systems are really really restrictive, and I'm only a 1.5 person band with a friend that helps out so yours doesnt look bad. However I have 2 questions. On the google apps for business write up it says

  • Create tasks from your Gmail quickly and easily

Can you advise how? Ive just installed the app and whereas previous apps i've tried like groupcamp, ive got the "create task" option in gmail, I havent with yours. Do I need to do anything? This is integral to my requirements as i'm likely to use this route for task adding more than anything else.

Also you mentioned

  • Ticketing system option

After logging in, I cant actually see that option. Sometimes customers email me their job requirements to a dedicated email address and it would be good if I could pick those up and pull them in as tasks. Is that what your ticketing system does?

Please advise

Thanks

Tony

  1. Support Staff 1 Posted by John on 15 Jun, 2012 08:48 AM

    John's Avatar

    Hi Tony

    thank you for your question

    Please see the help section re

    Creating tasks by email

    and

    Ticketing for Tasks

    Hope that helps you

    Thanks

    John

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