tag:dooster.tenderapp.com,2011-05-09:/discussions/questions/4142-expired-accountThe Online Business Managing Tool: Discussion 2018-10-09T17:58:09Ztag:dooster.tenderapp.com,2011-05-09:Comment/462269562018-10-09T11:46:39Z2018-10-09T11:46:39ZExpired account<div><p>Hi Lynne</p>
<p>This will be because your card has failed or expired</p>
<p>simply follow the steps to enter a new card</p>
<p>Please let me know if you have any further questions</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/462269562018-10-09T13:33:08Z2018-10-09T13:33:09ZExpired account<div><p>There is nothing wrong with my card and the payment is supposed to go through on the 10th...which is actually tomorrow. How do we fix this?</p></div>Lynne A Cobbtag:dooster.tenderapp.com,2011-05-09:Comment/462269562018-10-09T13:38:27Z2018-10-09T13:38:28ZExpired account<div><p>There is nothing wrong with the card. i've checked the info on worldpay/futurepay and it's all correct. In fact, the payment doesn't even go through till the 10th of the month, which is tomorrow. How can we fix this?</p></div>Lynne A Cobbtag:dooster.tenderapp.com,2011-05-09:Comment/462269562018-10-09T13:59:13Z2018-10-09T13:59:13ZExpired account<div><p>Hi Lynne</p>
<p>The payments always go through on the 9th of each month at the same time. (perhaps your bank statements show them a day later?)</p>
<p>Sorry about the problem but please note the payment was refused by your bank.</p>
<p>Would it help if you paid in advance for the next 6 months or a year? If so you can pay via paypal or direct to our bank. let me know and I'll send more details</p>
<p>Thank you</p>
<p>John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/462269562018-10-09T14:50:19Z2018-10-09T14:50:19ZExpired account<div><p>I'd love to make annual payments instead of monthly payments. How do I do<br>
that?</p></div>Lynne Cobbtag:dooster.tenderapp.com,2011-05-09:Comment/462269562018-10-09T17:58:08Z2018-10-09T17:58:08ZExpired account<div><p>we will email you the details</p>
<p>Thanks John</p></div>John