tag:dooster.tenderapp.com,2011-05-09:/discussions/questions/4044-advice-pleaseThe Online Business Managing Tool: Discussion 2017-11-02T11:33:27Ztag:dooster.tenderapp.com,2011-05-09:Comment/439332342017-11-02T10:55:50Z2017-11-02T10:55:51Zadvice please<div><p>Hi,</p>
<p>I've been asked to find a tool for our customer services team to use. We need it for sales projects, keeping notes on customer enquiries and following up customers / potential leads. We would also like to monitor what the team is doing so we can asses the progress of the projects. Could you give me some more information on dooster?</p>
<p>Thanks,<br>
Paula</p></div>Paula Gtag:dooster.tenderapp.com,2011-05-09:Comment/439332342017-11-02T11:10:24Z2017-11-02T11:32:55Zadvice please<div><p>Hello Paula,</p>
<p>Thank you for contacting us.</p>
<p>I think dooster could definitely help out your<br>
customer services team :)</p>
<p>Dooster's Projects allows your to manage all<br>
of your tasks under one roof - this would be<br>
great for managing your sales projects and<br>
customer enquiries.</p>
<p>To see how Dooster Projects could benefit<br>
your team, please see the link below:</p>
<p><a href="https://dooster.net/wp/projects/dooster-project/">https://dooster.net/wp/projects/dooster-project/</a></p>
<p>Following up customers and keeping track<br>
of potential leads is easy, as you can use<br>
dooster as a simple CRM system.</p>
<p>You can add your customers and leads as<br>
contacts and if the contact is a sales prospect<br>
you can set a date to call them.</p>
<p>You can use the various Overview screens to<br>
see which member of your team will be dealing<br>
with it.</p>
<p>See this article below:</p>
<p><a href="https://dooster.net/wp/contacts-crm/dooster-simple-crm-system/">https://dooster.net/wp/contacts-crm/dooster-simple-crm-system/</a></p>
<p>Monitoring your team's progression is easy with<br>
dooster, you can simply use the overview screen<br>
and select 'My Team' to see task assigned to<br>
others.</p>
<p>Click here for more details:</p>
<p><a href="https://dooster.net/wp/getting-started/dashboard/">https://dooster.net/wp/getting-started/dashboard/</a></p>
<p>Feel free to reach out if you have any other<br>
questions.</p>
<p>Best wishes,</p>
<p>Sue</p></div>Suetag:dooster.tenderapp.com,2011-05-09:Comment/439332342017-11-02T11:31:15Z2017-11-02T11:31:16Zadvice please<div><p>Thanks for your quick response you've been helpful. I will take a look at the articles as suggested. Thanks again.</p></div>Paula Gtag:dooster.tenderapp.com,2011-05-09:Comment/439332342017-11-02T11:33:26Z2017-11-02T11:33:26Zadvice please<div><p>No problem :)</p>
<p>Let us know if you need any further<br>
information.</p>
<p>Best wishes,</p>
<p>Sue</p></div>Sue