Billing options

Rosemarie's Avatar


29 May, 2015 12:44 PM

My question concerned billing. It says "Enables the billing upon completion feature which will present the user with a further set of billing related options when marking a task as complete." - but I'm not seeing any 'further billing related options'?

  1. Support Staff 1 Posted by ed on 29 May, 2015 01:09 PM

    ed's Avatar

    Hello Rosemarie

    Just tested and I can see this OK

    Have you used the timer? and enabled all the billing stuff in the projects Options page?

    Please see

    Thanks ed

  2. 2 Posted by rosemarie on 29 May, 2015 02:30 PM

    rosemarie's Avatar

    No that's not working for me. Using the timer, all billing options ticked
    - but I did notice that although I had requested all items to be billable,
    when I opened the timer screen 'billable' was not ticked. So there's
    something not quite right somewhere. I am using Chrome on a Mac. Don't
    mind screen sharing with someone on skype if it would help.



    Rosemarie Gant
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  3. Support Staff 3 Posted by John on 29 May, 2015 03:08 PM

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    I tested Chrome on a mac and it was OK

    Could you do a jing video of the screen?



  4. 4 Posted by rosemarie on 29 May, 2015 03:57 PM

    rosemarie's Avatar

    I've got it - it's now working - there must have been something I had




    Rosemarie Gant
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  5. Support Staff 5 Posted by John on 29 May, 2015 05:39 PM

    John's Avatar

    OK thanks for letting us know

    Best wishes


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