Getting back in

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david

10 Sep, 2013 04:11 AM

Hello, I hit the oops page trying to log back in to Dooster with an old account. I filled it out with this issue & hit submit & got the same Oops page. Ooops twice ! I don't know whether you actually received the form submission.

Anyway, i used to have an account under [removed] ,.. probably using my google account. I would like to jump back in - at the 9.95 level.

Would you clear out my account so I can sign back up ... or enable it so I can login and set up the plan?

Thanks -

  1. Support Staff 1 Posted by John on 10 Sep, 2013 08:45 AM

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    Hi David

    We're on it and will advise.

    Apologies for the issue - we're looking into that.

    Thanks John

    PS Good to hear from you again. Can I ask why you've returned after all this time?

  2. Support Staff 2 Posted by John on 10 Sep, 2013 09:29 AM

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    Hi David

    OK you should be able to log back into your old account now and pay

    The bug form seems to work fine. Can you do me a quick favour and try that again?

    thanks

  3. 3 Posted by david on 10 Sep, 2013 03:11 PM

    david's Avatar

    I am a freelancer web dev with 4 separate gigs plus a full time day job.
    I need some help managing projects.
    I dont know how much of a serious trial I gave dooster last time ... I cant
    remember what my decision was based on ...( see I do need task history and
    notes :) ) I was probably then reluctant to pay ... I have since outgrown
    the need to get everything free.

    Less concerned with collaboration then with a solid project manager with
    time tracking ... but giving client access to project is a plus.

    Been trying every system under the sun again ... proofhub was a little too
    light on task management and no timers. Teamworkpm was kinda too much ...
    didnt feel it had a good enough overview across projects.

    Will give dooster an honest try on a paid plan ... try and settle on a
    system. And then ... the hardest thing of all - stick with it :)

    Thanks for getting back to me ... i look forward to using dooster again

  4. Support Staff 4 Posted by ed on 10 Sep, 2013 03:58 PM

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    Thank you for that David

    Please let us know if you have any suggestions / feedback - as and when.

    Best wishes

    ed

  5. Support Staff 5 Posted by Sue on 10 Sep, 2013 09:49 PM

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    Hmm sorry about that

    We'll look into that aswell

    On Tuesday, September 10, 2013, david wrote:

  6. 6 Posted by Sapyspollavon on 11 Sep, 2013 04:58 AM

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  7. Support Staff 7 Posted by John on 11 Sep, 2013 09:24 AM

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    Hi David

    OK sorry. One of our team unset the privacy because she thought your "case history" looked good and would be of interest to others.

    The problem is almost everyone opts for the private comm and it make it seem that Dooster's forum is much quieter than it is. I have just set it back to private.

    Really sorry about that

    Best wishes

    John

  8. 8 Posted by david on 11 Sep, 2013 03:18 PM

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    Lol. ... I am enjoying Dooster though ... no worries :)

  9. Support Staff 9 Posted by ed on 11 Sep, 2013 03:27 PM

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    Hey David

    appreciate your understanding

    a thought: would it be OK to put it public IF we edit out all your personal info ?

    Just asking . It's fine if you'd prefer not...

    Thanks

    ed

  10. 10 Posted by david on 11 Sep, 2013 05:52 PM

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    Thanks that would be fine. At least the email bit.

  11. Support Staff 11 Posted by ed on 11 Sep, 2013 06:00 PM

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    That's great. Appreciate it

    OK have a look at it now and let me know if any issues

    Thanks again

    ed

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