Closer Look

Matthew Hart's Avatar

Matthew Hart

03 Jun, 2013 07:00 PM

Hello,

We would like to schedule a webinar with you on the functionality of dooster. We would like to see dooster up close because we are ready to migrate to a better project management system.

One thing we would like to know is how you differentiate from woramajig, 5pm, activecollab, goplann, wrike, functionpoint, and basecamp. That is the list of project management systems we are evaluating.

  1. Support Staff 1 Posted by John on 04 Jun, 2013 11:07 AM

    John's Avatar

    Hello Matthew

    Thank you for contacting us.

    Yes we can have a meeting on skype to show you how Dooster works. When would be a good time for you? (We are UK based and can do UK office hours and Saturdays)

    Best wishes

    John

  2. 2 Posted by Matthew Hart on 04 Jun, 2013 04:27 PM

    Matthew Hart's Avatar

    We are in Texas so we are 6 hours behind you. How about 10am here wich
    would be 4pm there on Friday the 7th, Wednesday the 12th or Friday the 14th.

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  3. Support Staff 3 Posted by ed on 04 Jun, 2013 04:56 PM

    ed's Avatar

    Hello Matthew

    I can talk with you on Friday 7th at that time

    What's your skype ID?

    Best wishes

    Ed

  4. Support Staff 4 Posted by John on 05 Jun, 2013 08:02 PM

    John's Avatar

    Hello Matthew

    Pls confirm you want to meet with ed on Friday

    Thanks john

  5. 5 Posted by Matthew Hart on 05 Jun, 2013 08:06 PM

    Matthew Hart's Avatar

    Confirming with my team right now. It might be by the end of the day before
    I know if most of them can make it.

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  6. 6 Posted by Matthew Hart on 06 Jun, 2013 02:09 PM

    Matthew Hart's Avatar

    Looks like most of the team will be there.

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  7. Support Staff 7 Posted by ed on 06 Jun, 2013 02:28 PM

    ed's Avatar

    Thanks Matthew

    I was assuming it would only be you and that we'd just talk on skype

    How many people do you want to attend? And do they all have skype?

    Ed

  8. 8 Posted by Matthew Hart on 06 Jun, 2013 02:43 PM

    Matthew Hart's Avatar

    We don't have a company Skype account. I will try to set one up.

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  9. Support Staff 9 Posted by ed on 06 Jun, 2013 02:50 PM

    ed's Avatar

    OK thanks Matthew, but to do a skype conference call everyone would need their own skype...

    I could look at some webinar software. But we don't usually do webinars becuase the software is so easy to learn and use.

    Can I suggest it might be better to consider what you and your colleagues want to learn? ie why not give me an example of a workflow you would like to use Dooster for. OK?

    thanks ed

  10. 10 Posted by Matthew Hart on 06 Jun, 2013 06:38 PM

    Matthew Hart's Avatar

    Our current process is:

       1. Store manager, executive or director will email "marketing request"
       group
       2. The project managers then gather all the peritent information
       3. Email that bundle to the designers to make the creative concept
       4. Creative concept gets proofed to project manager then to appropiate
       personal for feedback
       5. Revisions come back to the project manager then to the designer
       6. Revised proof gets sent back to the project manager then to
       the appropriate personal for feedback
       7. Once approved a designer makes a print files and uploads it to our
       online publishing library
       8. Print traffic coordinator then issues orders with print vendors and
       sends print file from library
       9. Prints are delivered to us to disiminate to stores or sent directly
       to the stores
       10. Store managers display printed elements for allotted amount of time
       11. Printed elements are removed and stored at the end of their campaign
       time
       12. Done

    Does that help?

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  11. Support Staff 11 Posted by ed on 06 Jun, 2013 06:43 PM

    ed's Avatar

    That's great Matthew

    can you clarify a couple of things

    1. Store manager, executive or director will email "marketing request" group

    about what for example? (I'm guessing peomotional printed materials. But please confirm

    1. The project managers then gather all the peritent information

    what type of info? please give me a couple of examples

    Thanks ed

  12. 12 Posted by Matthew Hart on 06 Jun, 2013 06:51 PM

    Matthew Hart's Avatar

    Ed,

    1. We will get requests for things ranging from simple counter signs to
    rebranding ads to brand new creative ad campaign (print, web, radio, TV,
    social media).

    2. When our project managers get marketing requests they often do not have
    all the details needed to complete the job i.e. the executives don't know
    how much printing is going to cost so the PMs will ask the
    print traffic coordinator for quotes or when the PMs get a request there
    might not be enough info in the email to start the creative process.

    That make sense?

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  13. Support Staff 13 Posted by ed on 06 Jun, 2013 09:27 PM

    ed's Avatar

    Great

    OK let me come up with some written suggestions tomorrow then we can talk it through. I doubt if I'll get any webinar software sorted in time. But perhaps we can talk together and then open it up to your team later? (Unless you have any conferecne call solutions?)

    anyway will ping you tomorrow

    Thanks !

    ed

  14. Support Staff 14 Posted by ed on 07 Jun, 2013 12:04 PM

    ed's Avatar

    Hello Matthew

    OK

    1. Store manager, executive or director will email "marketing request" group

    This could continue via email ie as now. And then once momentum builds up you could create a dooster project.

    Or you could create an initial "Staging Project" ie where a wishlist is gathered in a "bucket". You could give the Store manager, executive or director a special "email address to create a task". So without having to sit down and log in to Dooster they could email in "on the fly". (Setting up these emails is very simple to do see https://dooster.tenderapp.com/kb/tasks-advanced/creating-tasks-by-e...

    So the manager has an idea and sends it direct into the Dooster project "New Campaign Wishlist"

    (There could be more than one "bucket" project they could email into eg "Urgent Work Requests" vs "Need to do Sometime")

    1. The project managers then gather all the pertinent information

    Once it's decided to go ahead with the project it is very easy to move the original task(s) to the new project

    Everyone involved is invited into the project as a Team Member - see https://dooster.tenderapp.com/kb/people/how-to-add-people

    They can gather all the pertinent information into Tasks and attach files. Plus each task allows for threaded comments which get emailed back and forth between the Team members

    The TMs could also use the "emailing into tasks" feature eg to CC emails they send out to external suppliers so these are stored in the project.

    You could also use the Discussions - which enable you and your team to ask general questions, make announcements and discuss ideas or issues about a project.- see https://dooster.tenderapp.com/kb/more-features-extras/discussions

    1. Email that bundle to the designers to make the creative concept

    You could add the designers to the project. Quickly set up a special Task List "Designers To Do / Consider" and move tasks across to it

    Or you could deal with them by email and CC the emails to the project in Dooster.

    1. Creative concept gets proofed to project manager then to appropriate personal for feedback

    The designers or the project coordinator could move these to another task list "Review required" and assign the tasks accordingly.

    1. Revisions come back to the project manager then to the designer

    The reviewer simply reassigns the Task back to the designers. The designers would get an email with any comments. They can simply reply to this email eg from their mobiles and their reply goes back into the task as a comment which - in turn - is auto emailed out to everyone involved... and so on, back and forth.

    1. Revised proof gets sent back to the project manager then to the appropriate personal for feedback

    as above

    1. Once approved a designer makes a print files and uploads it to our online publishing library

    again this could be tracked using Dooster as above

    1. Print traffic coordinator then issues orders with print vendors and sends print file from library

    again this could be tracked - as above

    1. Prints are delivered to us to disseminate to stores or sent directly to the stores

    again this could be tracked - as above

    1. Store managers display printed elements for allotted amount of time

    You could use Dooster's start / due dates for this.

    1. Printed elements are removed and stored at the end of their campaign time

    You could alert the managers when it's time to remove the items using the "quick reminder" button on the tasks. ie one click and a polite email is sent to the manager

    Then the project can be "archived"

    Please note you can create the next project using the previous project as a template - please see https://dooster.tenderapp.com/kb/projects/project-templates-cloning

    another feature you might find useful are the project gantt charts https://dooster.tenderapp.com/kb/more-features-extras/gantt-charts

    and your designers might want to use the task timers https://dooster.tenderapp.com/kb/time-and-billing

    In summary: Dooster is a very versatile tool which is used by many different types of business. It is particularly well suited to working with teams. A key reason for its success is is that not everyone has to adopt it in order for it to work. The managers can still use it and save time and effort without having to rely on adoption by all of the team.

    This is because of the integration with email ie whereby people can still work solely through their email - they get assigned tasks by email and their replies go back into the task as comments...

    OK I hope that helps. Please let me know if you have any questions.

    Thank you Matthew

    Best wishes

    Ed

  15. 15 Posted by Matthew Hart on 07 Jun, 2013 01:02 PM

    Matthew Hart's Avatar

    I'm going to try to get Skype on a laptop and connect it to a projector for
    the team to view

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  16. Support Staff 16 Posted by ed on 07 Jun, 2013 01:48 PM

    ed's Avatar

    Thanks Matthew

    I'm not sure skype would be the right tool for that.

    Can I suggest you initially talk to me one to one to ask any questions / clarify. Then take it to a couple of colleagues and see what they think. If they're interested we can set up a group call later..

    What do you think?

    Ed

  17. 17 Posted by Matthew Hart on 07 Jun, 2013 02:06 PM

    Matthew Hart's Avatar

    That will be fine. I do not know the details of each step so I might have a
    project manager and marketing manager with me on the call to help answer
    all your questions appropriately.

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  18. 18 Posted by Matthew Hart on 07 Jun, 2013 02:39 PM

    Matthew Hart's Avatar

    What phone number do I call?

  19. 19 Posted by Matthew Hart on 07 Jun, 2013 02:59 PM

    Matthew Hart's Avatar

    For some reason we cannot connect to that number.
    C
    an you call us?

    Thanks,
    Matthew Hart
    *graphic designer | *(806) 791-8106

    United Supermarkets, L.L.C.
    7830 Orlando Ave.
    Lubbock, TX 79423
    Cell (806) 789-6481
    Fax (806) 788-4861
    www.unitedtexas.com

  20. 20 Posted by Matthew Hart on 07 Jun, 2013 03:08 PM

    Matthew Hart's Avatar

    We accidentally hung up on you. Sorry! Try again.

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