on 18 May, 2013 06:29 PM
Thanks very much for the quick response. I was beginning to feel like I
couldn't follow simple directions...it's a relief to know that it wasn't
"operator error" on my part!!
I don't mean to be a pain, but is there a general timeframe for the bug
fix? And do you mind emailing me when it's done so I can know when to move
ahead with the CRM/contact part of Dooster? That would be appreciated.
Thanks again...I look forward to the fix. As I said, I like Dooster very
much for several reasons!
ed on 19 May, 2013 01:35 PM
We're working on it now and it should be ready for testing
tomorrow. It should be online on Tuesday at the latest
We would be very interested to hear of what you think about
using Dooster as a simple CRM - when you get to look at it fully.
If you have any suggestions for tweaks etc let us know and we might
incorporate them (Dooster has been built on user feedback).
on 20 May, 2013 06:37 PM
Thanks very much for the update. I look forward to trying out that part of
I have noticed that the Dooster staff does a tremendous amount of work with
user feedback. It's very evident in the "discussions" part of
Dooster'ssupport section, and it's one of the many things that has
about Dooster. Most (if not all) other CRM and cloud apps either respond
with why they can't (or won't) adopt a suggestion, or ignore it, or put it
in a queue that may get adopted sometime in the undefined (long term)
future. You guys are terrific the way you are so responsive. It helps your
users feel that they are really making a difference in how Dooster is
developed and used. WOW!!
on 22 May, 2013 04:08 PM
Thanks for following up.
I was able to try the fix briefly yesterday, and it seemed like it was
working very well. I've been out of the office yesterday afternoon and this
morning, so I haven't "played" with the feature a whole lot yet. I will do
so today and tomorrow. But, as I said, it seems to working quite well now.
I've been noting some suggestions, which I'll compile soon and email to
you. But please know that I think Dooster is really terrific already...I'm
very excited about using it!
Thanks again for the fix and for following up...very much appreciated!
on 23 May, 2013 11:30 PM
Just wondering...what's the best way to make suggestions as I work more
with Dooster? Should I submit through the Dooster support site as I did
initially when I asked about linking tasks and contacts? Or should I send
you an email like this?
Seems to me the best way would be to submit through the support site so
others can access the "thread" and become aware and knowledgeable.