Google Calendar....demo projects are on Google from Dooster but projects I made are not

Wanda's Avatar

Wanda

30 May, 2012 05:23 PM

Regarding the calendar and Google, Google has picked up the Dooster demo projects and put them on the calendar. But I am not seeing any of the other projects that I have created on the calendar. So I am not seeing them on the Google Calendar yet. What am I missing?

Wanda

  1. Support Staff 1 Posted by John on 30 May, 2012 06:07 PM

    John's Avatar

    I suspect all these ssues may be related to yesterdays bug

    Can you craete a new dummy project with a couople of task (date them ! ;-) and let me know if they dont show up on Google ?

    Thanks Wanda ! We do appreciate your patience and help

    John

  2. 2 Posted by Coordinator Wan... on 30 May, 2012 07:50 PM

    Coordinator Wanda Reinholdt's Avatar

    Test test test - all set up in 2 test projects. Thank you!

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  3. Support Staff 3 Posted by John on 30 May, 2012 08:40 PM

    John's Avatar

    Thanks Wanda

    OK I take it that it's working OK now yes? Please let me know if not

    I think all this was the result of your set up happening as the bug hit over the past couple of days. Very sorry about the inconvenience

    Thanks again

    John

  4. 4 Posted by Coordinator Wan... on 30 May, 2012 08:52 PM

    Coordinator Wanda Reinholdt's Avatar

    So the project I created today called Office is propagating on Google. But
    no other project including the test projects. What do you suggest I do?
    Create new projects?? Ug. But now is the time while we do not have so much
    in there.

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  5. 5 Posted by Coordinator Wan... on 30 May, 2012 08:55 PM

    Coordinator Wanda Reinholdt's Avatar

    Oh and the Google tasks came back in the projects I deleted them from
    before. No Google task list has occurred under the test or the new Office
    Project I created today.

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  6. Support Staff 6 Posted by John on 30 May, 2012 09:25 PM

    John's Avatar

    Hi

    the Google tasks came back in the projects I deleted them from before.

    you mean the Task LISTS called "Google Tasks" ?

    What do you suggest I do? Create new projects?? Ug.

    Wanda that's what I would do. The problem is here in the UK we are about to hit a major holiday with the Queens jubilee thang. And the team are rammed till Friday. So i could say sure we'll look into it and do it for you. But it wont happen till late next week at the earliest - and by then other stuff will have come up so it will be pushed down the queue. That's the way things tend to work.

    sorry Just being honest

    Thanks John

  7. 7 Posted by Coordinator Wan... on 30 May, 2012 09:35 PM

    Coordinator Wanda Reinholdt's Avatar

    Just wondering something...under the project options, I chose under Google
    Sync to sync the tasks with our Hope Bridges calendar. Now there is a
    problem in Google with refreshing that calendar. Before I did that, the
    calendar seemed fine. (Office Project Calendar)

    I have this Google sync option chosen for each project. Could that be the
    issue????

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  8. 8 Posted by Coordinator Wan... on 30 May, 2012 09:38 PM

    Coordinator Wanda Reinholdt's Avatar

    Thanks. I will see if that works. And thanks for being honest. You guys
    rock :)

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  9. Support Staff 9 Posted by ed on 30 May, 2012 09:58 PM

    ed's Avatar

    Hi Wanda

    You need to give google a few minutes to catch up with any changes. Maybe
    that's it?

    Thanks ed

  10. 10 Posted by Coordinator Wan... on 30 May, 2012 10:05 PM

    Coordinator Wanda Reinholdt's Avatar

    I have been. But it's either having trouble connecting to Dooster or not
    showing up there at all. Hmmmm.... Office Project is now not showing up at
    all like the others. It was created today after you did some work on the
    bug. Not sure what to do now. Test projects you asked me to do earlier
    today are also not showing up on the Google Calendar.

    Does the Google Sync and our google calendar need to be chosen under options
    for the project?

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  11. 11 Posted by ed on 30 May, 2012 10:07 PM

    ed's Avatar

    Sorry Wanda

    >>Office Project is now not showing up at
    all like the others.

    was it showing before?

    and we're talking about it not showing on Google right?

    >>Test projects you asked me to do earlier
    today are also not showing up on the Google Calendar.

    But they showed up before yes?

  12. 12 Posted by Coordinator Wan... on 30 May, 2012 10:17 PM

    Coordinator Wanda Reinholdt's Avatar

    Yes. Office Project It was showing before on the Google Calendar. This was
    when I had not chosen the calendar under options/ sync with google. The
    option was "own calendar" that was showing. (default)

    When I chose to sync it with Google (Hope calendar), then there was
    refreshing issues on the Google side. And then it was gone from the
    calendar eventually.

    I tried with the Demo - Admin - a project which was showing on the Google
    side. I changed the project option to our Hope calendar on the Dooster
    side. Once again the project left the Google calendar. When I shifted back
    to the "own calendar" option, it did not come back onto the Google calendar.

    I'm working on this because the new test projects are not showing up on the
    Google calendar either and I have left their Google option alone to "own
    calendar".

    Google syncing is per project? And per account? Or one or the other?

    What do you suggest that I do if the test projects are not showing up on
    Google either? They have a due date task in them as per your instructions.

    I don't want to do much with this until we get this working. Please help if
    you can.

    Argh...

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  13. 13 Posted by ed on 30 May, 2012 10:22 PM

    ed's Avatar

    OK sorry Wanda

    This looks like we still have a bug somewhere in there. We will look into
    it again urgently

    re >>Google syncing is per project?

    Correct

  14. 14 Posted by Coordinator Wan... on 30 May, 2012 10:24 PM

    Coordinator Wanda Reinholdt's Avatar

    Thanks. Sorry to ask this so close to your holiday.

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  15. 15 Posted by ed on 30 May, 2012 10:31 PM

    ed's Avatar

    Hey Wanda

    not at all

    You have been so persistent and dedicated to trying to find a solution that
    we will be giving you a free account for at least a year (This is partly
    helped by the fact that - judging from your company name you guys seem to
    be a community based project). But in any case you deserve it

    If you continue wanting to use the app beyond your 30 day free trial - and
    exceed the 3 free project level - please ping me to remind me about this
    offer

    Thank YOU Wanda. It's the least we can do

    Best wishes

    Ed

  16. 16 Posted by Coordinator Wan... on 30 May, 2012 10:39 PM

    Coordinator Wanda Reinholdt's Avatar

    Wow, Ed. THANK YOU! I am dedicated because this is the best tool I have
    seen. I really love it. So many good things. The Google Integration will
    also help us when it is working.

    Even if we don't get the Google integration working, this is what we need to
    use. It is intuitive and will enable us to do so much better work.

    So I guess I am taking you up on the offer???

    I so appreciate the help.

    And yes, we are community based. We work with people who are isolated or
    estranged in the community. Through the arts, we bridge the gap bringing
    them to events such as workshops and galas where relationships can be found.

    I really hope Google works. It will make our lives so much easier because
    we all have personal calendars that can integrate with Google. This is the
    reason that I wanted to use your product.

    Much thanks.

    I will let the rest of the team know of your generosity!!!

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  17. Support Staff 17 Posted by ed on 30 May, 2012 10:45 PM

    ed's Avatar

    OK well that's great work you do - and for that alone it's a definite
    freebie Wanda ;-)

    I have just assigned our 2 best testers to look into all aspects of Google
    integration - in every possible detail.

    Thank you for your patience. Together we'll get there !

    ed

  18. 18 Posted by Coordinator Wan... on 30 May, 2012 10:50 PM

    Coordinator Wanda Reinholdt's Avatar

    So is it possible for you to activate a free account at the level we are at
    for us then???? So that it is taken care of. I so appreciate it.

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  19. 19 Posted by ed on 30 May, 2012 10:54 PM

    ed's Avatar

    You only need that after the 30 days have expired. Don't worry we won't
    forget. Let us know when you get your warnings 5 days before expiry

  20. 20 Posted by Coordinator Wan... on 31 May, 2012 03:22 PM

    Coordinator Wanda Reinholdt's Avatar

    So the good news is that one of the projects I created before the bug is now
    showing up in Google - Board. Awesome! So are the test projects! Each of
    these do not have a specific calendar chosen in their Google Sync option.
    So I'm going to leave that alone. And see if all the projects show up on
    Google.

    Any word on your end? Any further help you can give me? BTW my team is so
    syked about your offer!!! :) You made our week at least!
    Thank you again.

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  21. Support Staff 21 Posted by ed on 31 May, 2012 04:24 PM

    ed's Avatar

    Thanks Wanda

    we made a stament about the Google issue. See the dicussions in this elp
    section

    it should be getting sorted out soon

    Best

    ed

  22. 22 Posted by Coordinator Wan... on 31 May, 2012 05:09 PM

    Coordinator Wanda Reinholdt's Avatar

    Super! Thanks! When you say statement you mean???? I only see a link to
    the discussion on the knowledge base. Is that what you mean?

    Here's an update on things on my end - what I am seeing....

    So Google is populating only completed tasks from Dooster so far that I can
    see.

    But the good news is that 4 of our 9 projects are now showing on the Google
    calendar list (left side of Google Calendar). To see if I can get more to
    show on Google Cal, I have moved a couple of our projects to the test
    projects and renamed them to our project names. And I have turned off the
    Google calendar setting - naming the calendar - from all our projects (it
    says "own calendar" for all now. And Google seems to be communicating with
    more projects after I do that. But like I said not everything is getting
    onto the Google calendar.

    Google is not sending to Dooster anything that I can see either. I put a
    test item on the Google in one of our projects. So far nothing and I
    waited. So it is not 2 way communication yet.

    And I have waited as well as tried to create projects from our Google
    calendar through one of the options in a projects many times. Nothing.

    Thank you for your help so far. We are getting there and we WILL get there
    together.

     Wanda M. Reinholdt
    Coordinator

    Hope Bridges Society for Creative and Continued Learning
    Mail: Box 50018, Strathaven RPO
    Strathmore, AB, Canada, T1P 1P7
    New Office: Unit #9 104 3rd Avenue
    Strathmore Alberta T1P 1B9
    New Phone: 403-983-3640
    WANDA'S CELL: 403 901 5081

  23. 23 Posted by ed on 31 May, 2012 06:46 PM

    ed's Avatar

    Thank you Wanda

    re >> Super! Thanks! When you say statement you mean???? I only see a
    link to
    the discussion on the knowledge base. Is that what you mean?

    yes that's what i meant

    Thanks ed

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