Problem with MindMap

nielsrochow's Avatar

nielsrochow

30 Jul, 2011 09:41 PM

I wanted to try the MindMap function using the free account for test the system. To prepare the usage of a mindmap I enable the MindMap function in the projects settings by checking the activation box.
Anyway, I went back and choosed the mindmap option. I could built a little tree of new items in the mindmap.
Howvever I phased two problems:
1) when I wanted to create a task by double clicking new item a popup window appear with the head line "create task". Unfortunately I could not enter anything.
2) The complete mindmap could not be saved in the project. After I switched to task and back to mindmap all data which I entered disappeared.

Please could you help me in that matter.
Thank you Niels

  1. 1 Posted by Ed on 31 Jul, 2011 04:27 PM

    Ed's Avatar

    Hi
    Sorry about that
    This works ok for me
    What browser are you using?
    And do you have flash installed?

    Thanks ed

  2. 2 Posted by nielsrochow on 31 Jul, 2011 04:48 PM

    nielsrochow's Avatar

    Hi,
    The same problem comes up on another computer.
    We tried it with Mozilla, Opera, Internet Explorer and Chrome.
    Flas player is installed on both computers.

    Does this happen because I am using only a trial account?

    Thanks
    Niels

  3. 3 Posted by Edward Parry on 31 Jul, 2011 08:06 PM

    Edward Parry's Avatar

    Hi Neil

    Ok this must be a bug
    Will check and revert ASAP

    Apologies

    Best wishes
    Ed

  4. Support Staff 4 Posted by ed on 04 Aug, 2011 06:07 PM

    ed's Avatar

    Hi Neil

    This has been fixed

    Apologies for the delay

    best wishes

    ed

  5. ed closed this discussion on 04 Aug, 2011 06:07 PM.

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