Login link not active

Cindy's Avatar

Cindy

12 Aug, 2019 02:25 PM

The login link at dooster.net is not opening the login screen. I've tried both chrome and explorer on both my home and work computer.

  1. Support Staff 1 Posted by Sue on 12 Aug, 2019 02:39 PM

    Sue's Avatar

    Hi Cindy

    Login links all seem fine... what browser are you using ie chrome..? IE ?

  2. Support Staff 2 Posted by Sue on 12 Aug, 2019 02:46 PM

    Sue's Avatar

    Oops You're right (i was looking at a cached version)

    We'll get that fixed

    Meanwhile Every Dooster account has its own web address. For example http://john.dooster.net To login simply go to your own account address.

    If you can't remember this try typing "dooster" into your web browser. Your account address should appear quickly. However if that doesn't work simply fill out the form below and we'll get you there fast.

    Thanks

  3. 3 Posted by Majeske, Cindy on 12 Aug, 2019 02:51 PM

    Majeske, Cindy's Avatar

    To log in to majeske.dooster.net it's telling me I don't have enough permissions to access the page. I'm the only user ... there is no Project Manager to change my permissions.

    Cindy Majeske
    Broad College Research Manager
    Broad College of Business, Dean’s Office
    Michigan State University
    632 Bogue Street, Room N116
    East Lansing, MI 48824
    W: 517-432-0694
    WHO WILL MAKE BUSINESS HAPPEN?
    SPARTANS WILL.

  4. Support Staff 4 Posted by Sue on 12 Aug, 2019 05:21 PM

    Sue's Avatar

    Hi Cindy

    Hm there is no issues like that with our test accounts. Is majeske.dooster.net definitely the url / address you usually use?

    Check any alert / notification emails you might have got in the past from Dooster. Try to click the link in to the task etc

  5. 5 Posted by Majeske, Cindy on 12 Aug, 2019 07:38 PM

    Majeske, Cindy's Avatar

    I've never logged in that way. I always go to dooster.net, click the login link and enter my user name and password. I've tried both cindy.dooster.net and majeske.dooster.net and received the same error message about permissions.

    Cindy Majeske
    Broad College Research Manager
    Broad College of Business, Dean’s Office
    Michigan State University
    632 Bogue Street, Room N116
    East Lansing, MI 48824
    W: 517-432-0694
    WHO WILL MAKE BUSINESS HAPPEN?
    SPARTANS WILL.

  6. Support Staff 6 Posted by John on 12 Aug, 2019 07:53 PM

    John's Avatar

    Hi Cindy

    We can see an account

    hi.doostet.net that uses the email
    [email blocked]

    Try that?

  7. Support Staff 7 Posted by John on 12 Aug, 2019 07:54 PM

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    **sorry doosteR net

  8. 8 Posted by Majeske, Cindy on 12 Aug, 2019 08:06 PM

    Majeske, Cindy's Avatar

    I'm not sure what

    hi.doostet.net that uses the email
    [email blocked]

    Means????

    I cannot find a welcome email, however, did find an email from when the test account was going to expire so I was able to log in via a link to the settings. It says my user name is "cindy", however, http://cindy.dooster.net displays an error about not having permission ... and I'm the only user ....

    Cindy Majeske
    Broad College Research Manager
    Broad College of Business, Dean’s Office
    Michigan State University
    632 Bogue Street, Room N116
    East Lansing, MI 48824
    W: 517-432-0694
    WHO WILL MAKE BUSINESS HAPPEN?
    SPARTANS WILL.

  9. Support Staff 9 Posted by John on 12 Aug, 2019 08:09 PM

    John's Avatar

    Try hi.dooster.net

  10. 10 Posted by Majeske, Cindy on 12 Aug, 2019 08:15 PM

    Majeske, Cindy's Avatar

    That worked ....

    Cindy Majeske
    Broad College Research Manager
    Broad College of Business, Dean’s Office
    Michigan State University
    632 Bogue Street, Room N116
    East Lansing, MI 48824
    W: 517-432-0694
    WHO WILL MAKE BUSINESS HAPPEN?
    SPARTANS WILL.

  11. Support Staff 11 Posted by John on 12 Aug, 2019 09:02 PM

    John's Avatar

    Great :)

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