tag:dooster.tenderapp.com,2011-05-09:/discussions/problems/2548-dooster-email-notificationsThe Online Business Managing Tool: Discussion 2018-05-03T17:55:24Ztag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-03-20T23:50:46Z2018-03-20T23:50:46ZDooster Email notifications<div><p>Hi James</p>
<p>Notifications will come out automatically to your user email - unless you have blocked these in settings.</p>
<p>Does that answer your question?</p>
<p>Sorry we missed your previous request. Let us know if you still need help with that</p>
<p>Best wishes</p>
<p>John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-03-21T19:49:31Z2018-03-21T19:49:33ZDooster Email notifications<div><p>Hey John,<br>
Where is that setting in the settings? I have a user who is not able to get the emailed updates but we were unable to find this option in settings?</p>
<p>Thanks<br>
James</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-03-21T20:01:40Z2018-03-21T20:01:40ZDooster Email notifications<div><p>Hi James</p>
<p>You have options in Main settings ie see link at top right of the screen... plus each project has similar settings</p>
<p>If you can't solve it then you might want to give us access to your account - plus the details on the issue - then we can look at it for you (Yu'd need to send the account access ie usr / pwrd</p>
<p>(don't worry unless you're neo-nazis or isis etc planning something baad etc we're really not interested in your work :)</p>
<p>But I do understand if you don't feel comfortable with that</p>
<p>The alternative is to do a screencast video like Jing or Tinytake to outline the exact issue</p>
<p>Best wishes</p>
<p>John</p></div>edtag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-03-21T20:05:57Z2018-03-21T20:05:57ZDooster Email notifications<div><p>PS sign in as the user in question and adjust their "account settings"</p>
<p>To get the user login details clcik on username and use the "resend email" in the profile</p></div>edtag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-02T21:32:01Z2018-04-02T21:32:02ZDooster Email notifications<div><p>Hey Ed,<br>
Thanks for the follow up, the Re-send email activation did not work, however, it did send the email so I know the email is correct.</p>
<p>Thanks<br>
James</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-03T10:33:46Z2018-04-03T10:33:46ZDooster Email notifications<div><p>Hi James</p>
<p>Let us know if / when you need any more help with this</p>
<p>Best wishes</p>
<p>ed</p></div>edtag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-18T20:21:33Z2018-04-18T20:21:36ZDooster Email notifications<div><p>Hello,<br>
Sorry for no response I didn't realize this was responded to.</p>
<p>Please assist with this issue.</p>
<p>JosieD<br>
bbuw3QSqZv</p>
<p>Thanks,<br>
James</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-19T09:13:03Z2018-04-19T09:13:03ZDooster Email notifications<div><p>Hi James</p>
<p>Thanks for the creds but we also need the account name/ addresss ie xxx.dooster.net</p>
<p>and the email in question</p></div>edtag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-19T12:36:32Z2018-04-19T12:36:32ZDooster Email notifications<div><p>Hey John the problem is they aren't coming automatically. We don't see a spot to block it either. Please advise</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-19T12:39:05Z2018-04-19T12:39:05ZDooster Email notifications<div><p>Disregard previous email. I misread the email string and replied to a previous part. The address should be pntastore.dooster.net.</p>
<p>Thanks<br>
James</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-19T14:10:12Z2018-04-19T14:10:12ZDooster Email notifications<div><p>Hi James</p>
<p>For some reason JosieD's permissions are greyed out in both projects. (Your account is old so this could be for any number of legacy reasons)</p>
<p><a href="https://edwardjparry-gmail.tinytake.com/sf/MjUzNDcyMV83NjE3NDcz">https://edwardjparry-gmail.tinytake.com/sf/MjUzNDcyMV83NjE3NDcz</a></p>
<p>Best thing is for you to delete her then re-add her to each project</p>
<p>John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-20T22:10:02Z2018-04-20T22:10:03ZDooster Email notifications<div><p>Hey Dooster support,<br>
Just following up on this ticket. Unfortunately I am not a user of the system (just a technician). Could you provide us directions to remove/add projects?</p>
<p>Thanks</p>
<p>James Robbins | Systems Engineer</p>
<p>Tel.<br>
<a href="mailto:jrobbins@swatsystems.com">jrobbins@swatsystems.com</a></p>
<p>How am I doing? Please contact my manager, Jason Hagens at: 206-436-3025 with any feedback.</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-04-21T12:33:39Z2018-04-21T12:33:39ZDooster Email notifications<div><p>Hi James</p>
<p>If you're a technician then how about reading the manual :)</p>
<p><a href="https://dooster.net/wp/knowledge-base/">https://dooster.net/wp/knowledge-base/</a></p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-05-02T20:02:42Z2018-05-02T20:02:44ZDooster Email notifications<div><p>Hi there, I'm looking for some followup on this item. the previous "answer" is insufficient. I have read through your FAQ and was unable to really find an answer. This has now wasted more than a couple days of our time due to an unprofessional half answer.</p>
<p>As a followup, I think I'm aware of the issue now troubleshooting your web app. I am following up with the appropriate people.</p></div>James Robbinstag:dooster.tenderapp.com,2011-05-09:Comment/449411162018-05-03T17:55:24Z2018-05-03T17:55:24ZDooster Email notifications<div><p>Hi James</p>
<p>Please let us know if you need any further help</p>
<p>Best wishes</p>
<p>ed</p></div>ed