Can not open Files in Dooster

Audrone Markeviciene's Avatar

Audrone Markeviciene

25 Apr, 2017 12:12 PM

Hi,

Can you please check why I can not open files attached to tasks? I did a screenshot please see the attachment.

Tank you in advance for the help.

  1. Support Staff 1 Posted by Sue on 25 Apr, 2017 12:39 PM

    Sue's Avatar

    Hello Audrone,

    Thank you for contacting us.

    I am sorry to hear that you are unable to open
    your files.

    I will pass this onto one of the technicians right
    away for you.

    Best wishes,

    Sue

  2. Support Staff 2 Posted by John on 25 Apr, 2017 01:01 PM

    John's Avatar

    Hi

    It should be working now.

    Sorry about that! (We had a slight issue with Amazon Web Services / S3)

    Thanks John

  3. 3 Posted by Audrone Markevi... on 25 Apr, 2017 01:41 PM

    Audrone Markeviciene's Avatar

    Thank you, I can see the attachments now.

    Best regards, Audronė

  4. Support Staff 4 Posted by Sue on 25 Apr, 2017 03:50 PM

    Sue's Avatar

    Thank you for letting us know that!

    Best wishes,

    Sue

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