tag:dooster.tenderapp.com,2011-05-09:/discussions/problems/2435-problem-with-user-valeryThe Online Business Managing Tool: Discussion 2014-09-23T08:10:43Ztag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-19T16:43:09Z2014-09-19T16:43:10ZProblem with user Valery<div><p>Hello,<br>
I have a problem with user Valery.<br>
She can see all the tasks in task list B2C sales only if she is the
manager of the project.<br>
If she is not the manager, she is able to see only some of the
tasks.</p>
<p>This bug has repeated a few times with few our users.<br>
Please help,<br>
Effi.</p></div>Effitag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-19T16:58:28Z2014-09-19T16:58:28ZProblem with user Valery<div><p>Hi Effi</p>
<p>I doubt that's a bug. Please check Valery's permission
levels.</p>
<p>Please check the guide eg this article <a href=
"https://dooster.tenderapp.com/kb/troubleshooting/team-member-cannot">
https://dooster.tenderapp.com/kb/troubleshooting/team-member-cannot</a>...</p>
<p>John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-19T17:22:04Z2014-09-19T17:22:04ZProblem with user Valery<div><p>Hello John,<br>
Of course i checked her permission level. This is why I think it is
a bug.<br>
We have 8 users, and I configured all of them, mostly without any
problems.<br>
There is no permission level that allows her to see only some of
the tasks<br>
in the project (and this is what happens). The only permission
level that<br>
allows her to see all the task is the manager permission level.<br>
Can you get into her account and see her tasks?<br>
Effi.</p></div>Effi Gtag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-19T19:05:42Z2014-09-19T19:05:42ZProblem with user Valery<div><p>Hi Effi</p>
<blockquote>
<p>There is no permission level that allows her to see only some of
the tasks in the project</p>
</blockquote>
<p>Actually there is. What is her permission level now?</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-20T10:10:25Z2014-09-20T10:10:25ZProblem with user Valery<div><p>Hi Effi</p>
<p>Hopefully this is now sorted out. If not we'll be happy to look
inside the account. If so please PM me your log in details</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-20T14:43:53Z2014-09-20T14:43:54ZProblem with user Valery<div><p>Dear John,<br>
Here are her permissions:</p>
<p>[image: Inline image 1]</p>
<p>Is there a reason she can't see all the tasks in B2C
project?</p>
<p>Thanks,<br>
Effi.</p></div>Effi Gtag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-20T15:01:55Z2014-09-22T10:25:41ZProblem with user Valery<div><p>Hello John,<br>
Continuing my previous email,<br>
You can log into her account:</p>
<p>HIDDEN</p>
<p>Thanks,<br>
Effi.</p></div>Effi Gtag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-22T10:31:18Z2014-09-22T10:31:18ZProblem with user Valery<div><p>Hi Effi</p>
<p>Please see this <a href=
"https://dooster.tenderapp.com/kb/people/permissions-access-map">https://dooster.tenderapp.com/kb/people/permissions-access-map</a></p>
<p>If she is allowed to "add items" she cannot see tasks assigned
to others. Is that the problem?</p>
<p>thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-23T04:14:36Z2014-09-23T04:14:36ZProblem with user Valery<div><p>Dear John,<br>
Is there a permission level that allows to see the tasks that are
assigned<br>
to others, without granting manager permission?<br>
Thanks,<br>
Effi.</p></div>Effi Gtag:dooster.tenderapp.com,2011-05-09:Comment/346444962014-09-23T08:10:29Z2014-09-23T08:10:29ZProblem with user Valery<div><p>Yes. You could make her a "Task Watcher?"</p>
<p><a href=
"https://dooster.tenderapp.com/kb/people/task-watchers">https://dooster.tenderapp.com/kb/people/task-watchers</a></p>
<p>Checkout other aspects of the permissions feature here</p>
<p><a href=
"https://dooster.tenderapp.com/search?t=f&q=permissions">https://dooster.tenderapp.com/search?t=f&amp;q=permissions</a></p>
<p>Thanks John</p></div>John