Why is welcome screen greyed out

jafisher's Avatar


14 Nov, 2012 07:51 AM

Here is what my screen looks like: http://screencast.com/t/bkGwLf15t

  1. Support Staff 1 Posted by John on 14 Nov, 2012 08:23 AM

    John's Avatar

    Hi Jeff

    I think you are using IE yes?

    If so this is an issue on some OS which we just cannot pin down
    It only happens on this first log in screen but we re thinking of dropping all support to IE because of its complete unreliability

    Sorry about the issue

    Please use another browser eg chrome or Firefox and it should work fine

    Thank you


Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

18 May, 2024 05:38 AM
23 Aug, 2023 03:42 AM
23 Jul, 2023 09:59 AM
09 Aug, 2021 09:09 AM
17 Jun, 2021 06:21 PM