Why is welcome screen greyed out

jafisher's Avatar


14 Nov, 2012 07:51 AM

Here is what my screen looks like: http://screencast.com/t/bkGwLf15t

  1. Support Staff 1 Posted by John on 14 Nov, 2012 08:23 AM

    John's Avatar

    Hi Jeff

    I think you are using IE yes?

    If so this is an issue on some OS which we just cannot pin down
    It only happens on this first log in screen but we re thinking of dropping all support to IE because of its complete unreliability

    Sorry about the issue

    Please use another browser eg chrome or Firefox and it should work fine

    Thank you


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