android app problems

Raechel's Avatar

Raechel

04 Jul, 2011 12:50 AM

I've tried to download Dooster for Android several times yesterday and today. It is still offered at Android Market and App Brain, seems to download, but upon install stops and says the app can't be found. OK, I've had my Android for all of 5 days now, so you will have to bear with me and my lack of technical knowledge at this point, but I am wondering whether you removed it from the market for now, Ed, because of the problems. Could you fill me in? I find it hard to believe that I managed to get 50 apps downloaded and set up (including SipDroid, GrooVe IP, and others) without too much trouble, but am doing something idiotic that prevents me from downloading Dooster. Just saying ...

Thanks for your help.

Raechel

  1. 1 Posted by Cris on 04 Jul, 2011 12:52 AM

    Cris's Avatar

    Hello Raechel,

    I apologize for any inconvenience this has caused you.

    May I ask what is the version of your Android OS? (e.g. 2.1 - Eclair, 2.2 - Froyo, 2.3 -Gingerbread)

    I forwarded the error message to our technical team and we will get back to you as soon as possible.

    Best Regards,

    Cris

  2. 2 Posted by Raechel Wright on 04 Jul, 2011 01:32 AM

    Raechel Wright's Avatar

    Package invalid, item not found after download.

    On Sun, Jul 3, 2011 at 8:52 PM, Cris <
    [email blocked]> wrote:

  3. 3 Posted by Cris on 04 Jul, 2011 02:02 AM

    Cris's Avatar

    Thank you for letting us know the exact error messages, Raechel.

    Please note the android app will only work on Android 2.2 devices and above. This is one of the most common reasons why the mobile application does not work. Can you please confirm the android version that you are using?

    Thanks,

    Cris

  4. 4 Posted by Raechel Wright on 04 Jul, 2011 02:33 AM

    Raechel Wright's Avatar

    Android 2.2.1

    I cannot get it to install because of the invalid package problem.

    On Sun, Jul 3, 2011 at 10:02 PM, Cris <
    [email blocked]> wrote:

  5. 5 Posted by Cris on 04 Jul, 2011 02:37 AM

    Cris's Avatar

    Thank you for that. We are already looking into this issue and will get back to you as quickly as we can.

    We appreciate your cooperation and patience.

    Best Regards,

    Cris

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