working with email as task

naamafr's Avatar

naamafr

16 Jul, 2013 06:23 AM

hi,

We want to use Dooster also as a way for our users to send their support request via email and we want receive it as a task in Dooster.
so we've tried sending the mail to a task list e-mail address (for example [email blocked])
is there another way? what does this option do? "Enable helpdesk system for this tasklist?" in the edit task list menu.

  1. Support Staff 1 Posted by ed on 16 Jul, 2013 08:39 AM

    ed's Avatar

    Hello

    It seems you need the HelpDesk feature

    Please see

    https://dooster.tenderapp.com/kb/more-features-extras/helpdesk-basi...

    Thanks ed

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