John on 04 Apr, 2013 07:26 PM
many apologies - for both the issue and also for the lateness in
replying (we replied by email hours ago but for some reason it
OK I think this is the issue
If you are syncing with Google please be aware that every time
you DELETE (not complete) a task in Dooster but not on Google, if
it is a task that was created on Google, at the next sync Dooster
will assume they are new tasks since it no longer has a copy of
it's own. For tasks created in Google you will need to delete them
on your Google account to prevent duplicates from appearing.
Please also note that if you are experiencing duplicate tasks
appearing in your account from your Google events, your timezone
settings may be out of sync.
Please let me know if that doesn't solve it for you
Hi Jon and Ed,
Thank you for the quick response. I have logged into the owner
account and shut off all Google Syncing. I then went through and
cleaned up the CRM and tasks yesterday. Everything looked good this
morning. I will keep you posted, but that seems to have helped with
the assigning problem.
Couple errors I have seen recently:
When clicking help at the top an error message shows up.
When using the dropdown menu to sort on the DashBoard page it is
not working. The filters at the tops works well, but the other
dashboard pages seem to be having a little issues.
I know you guys are working on it. Thank you for the great