Sync with google calendar and Microsoft outlook

Oscar's Avatar

Oscar

29 Sep, 2012 05:36 PM

Hi,
You depict how to sync between dooster and google, in order to sync later with outlook (my case). But I think this is more than a nightmare.
Dooster syncs with google calendar creating a new calendar for each project. To sync google and outlook you have to configure Google Calendar Sync app, but this app only sync with outlook your main calendar of google calendar! So you had to import event by event, project by project, to your main google calendar in order to sync with outlook!!!
Dooster is great, but Don´t you believe this is a problem to solve urgently? With Mac or Windows the installed base of outllok is huge. Furthermore, I suposse Mac calendar has the same problem. I was going to choose Dooster to my company, but I don´t know haw to solve this...
Thanks very much.
OSCAR

  1. 1 Posted by Oscar on 29 Sep, 2012 07:05 PM

    Oscar's Avatar

    One possible solution could be create that you create just one calendar (not one for each project) in google calendar, so we could take the ical adress (just one time) and configure it in outlook. One time for each member of the team.
    Imagine configure ical for each project in each outllook of the members.
    Thanks

  2. Support Staff 2 Posted by John on 30 Sep, 2012 05:28 PM

    John's Avatar

    Thank you Oscar

    re

    One possible solution could be create that you create just one calendar (not one for each project) in google calendar, so we could take the ical adress (just one time) and configure it in outlook. One time for each member of the team.

    Have you tried this idea yourself? Did it work ok?

    Thanks John

  3. 3 Posted by Oscar Ramiro - ... on 30 Sep, 2012 05:59 PM

    Oscar Ramiro - Art Meeting Place's Avatar

    That is the way Wrike works in this issue, and I think it does pretty well.

    I would try in Dooster if I could, but I don´t know how.

    To have one only project is not a reasonable solution.

    How can I try then?

    Thanks,
    Oscar

  4. Support Staff 4 Posted by John on 01 Oct, 2012 11:14 AM

    John's Avatar

    OK let me discuss this with the team Oscar

    Thank you

    John

  5. Support Staff 5 Posted by John on 03 Oct, 2012 01:21 PM

    John's Avatar

    Hi Oscar

    One of our guys has looked into this and reported

    I can think of two potential solutions to this issue.

    1) We offer direct iCal support in Dooster. Essentially we need to be able to provide them with an iCal feed so they can plug this in to Outlook, and Outlook would read this to sync events from Dooster.

    If my understanding is correct this means that the link is only "one way" though, with Dooster sending event details to Outlook, but Outlook can't send events to Dooster (From what I've read this is also the case with Google -> Outlook)

    [OSCAR is that correct ? Google -> Outlook is only one way? ]

    2) We implement an option to sync the user's combined calendar to Google instead of individual ones. This would be enabled in the Google Account Settings page on Dooster, and when selected would create one calendar on Google which contains all of the events from the user's Dooster account, as opposed to a calendar per project as we have it at the moment. This should solve the problem, and I can imagine this feature might be desirable for people with a lot of projects.

    Oscar what do you think?

    thanks

  6. 6 Posted by Oscar Ramiro - ... on 03 Oct, 2012 08:18 PM

    Oscar Ramiro - Art Meeting Place's Avatar

    Hi, sincerely I like very much you take seriously your customers issues...

    Trying to answer:

    You say:
    " If my understanding is correct this means that the link is only "one way" though, with Dooster sending event details to Outlook, but Outlook can't send events to Dooster (From what I've read this is also the case with Google -> Outlook)

    [OSCAR is that correct ? Google -> Outlook is only one way? ]"

    In google -> Outlook, I think it depends on how you set up google sync. You can configure it "both updates". I think (you can easily check it).

    In your 1) option, I think Dooster calendar wont update with outlook own events, but it is a pretty easy and simple solution, I think it has many pros to people who use to work with outlook as their preferred mail and general app.

    I think is a good solution to mac users of icalendar.

    But I have a very big question about this 1) solution; will it create one calendar in outlook per project? That would be really a bad solution. If you are able to create just one global calendar, then this would be a good solution-

    Solution 2) is good to people who is used to work with google calendar, but makes a little bit difficult the process to people who only works with outlook. "Many steps".

    The best solution... may be give both solutions. The second best, with the 1) you can link with google as well (and even later between google and outlook if you one to work with both), but with only one side updates.

    But, definitely, anyway, don´t create one calendar per project...

  7. Support Staff 7 Posted by John on 03 Oct, 2012 09:02 PM

    John's Avatar

    OK thanks Oscar

    Let me discuss that and get back to you in next day or two

    John

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