Downloading documents

CAthryn Olds's Avatar

CAthryn Olds

21 Feb, 2013 10:15 PM

No one in our domain can download any of the docs from your site behind our firewall. I have tried looking for any errors on our firewall but nothing is coming up. What ports does your system use for the download process? The upload works great.

Thanks
Cathryn Olds
IT Security Administrator
The MIll Casino

  1. Support Staff 1 Posted by John on 21 Feb, 2013 10:52 PM

    John's Avatar

    Hi Cathryn

    Apologies for the issue

    Did you know that Rob already reported this and later said

    I think it is our firewall blocking it. I see it downloads when selected. It works fine on my laptop connected to our public WiFi. Thanks for checking back.

    In any event I will need to check back re the ports our system uses for the download process

    Can you confirm you still need this info in light of what Rob said?

    Thanks John

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