I am not getting task comments emailed to me

Greg's Avatar

Greg

26 Jul, 2016 03:55 PM

Hello, I am not getting task comments emailed to me. I created a task by email but when the assigned responded I didn't get their comments emailed to me.

I am not sure what I have done wrong, I created the assigned task using the appropriate # tags

  1. Support Staff 1 Posted by Sue on 26 Jul, 2016 03:58 PM

    Sue's Avatar

    Hi Greg,

    Thank you for your message.

    When you emailed the task into Dooster did you
    possibly use a different email address to the one
    Dooster has you registered with?

    If so, Dooster won't know you are the task creator
    and therefore you won't be in the loop on any
    comments or alerts for that task.

    Let me know if you require further information.

    Best wishes,

    Sue

  2. 2 Posted by Greg on 26 Jul, 2016 04:12 PM

    Greg's Avatar

    Hello, you're right. I added myself as a task watcher so I assume that I will get all of the alerts now.

    Thanks for the quick reply.

  3. Support Staff 3 Posted by Sue on 26 Jul, 2016 04:18 PM

    Sue's Avatar

    Hi Greg,

    Yes, you will get all of the alerts now.

    I am glad that helped :)

    Best wishes,

    Sue

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac