Deleted and/or completed tasks keep multiplying

Kristin Reinbach's Avatar

Kristin Reinbach

15 Jan, 2013 06:16 PM

Hi & hello,

it started yesterday - for some reason some to dos I had set for 'recurring' keep popping up in long rows of to dos. They are not showing the recurring sign anymore - they are just there multiplied to tens of the same task.
No matter whether I set them to 'compete' or I delete them, after the next data reload they are back again..... Can you please do something about it?
Thanks Kristin
(screenshot is attached)

  1. Support Staff 1 Posted by John on 15 Jan, 2013 07:01 PM

    John's Avatar

    Hello Kristin

    This is a bug that affected a few accounts. We've already solved it.

    The tasks should start disappearing. However you can delete them yourself - use the multiple select tool at the top of the list - and combine this with filters...

    Very sorry about the inconvenience

    Best wishes


  2. 2 Posted by KReinbach krysa... on 16 Jan, 2013 10:09 AM

    KReinbach krysalis publishing's Avatar

    Hi John,

    thanks for the quick response - it seems to be resolved, indeed.
    Then I will dare to create recurring tasks, again :)

    By the way, the new design and most of all the quicker reaction time &
    the reliable search function are really cool!

    Best regards


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