Refreshing problems

Rosemarie's Avatar

Rosemarie

08 Jan, 2013 03:36 PM

Just a note really but I've experienced a couple of issues today related to refreshing the screen.

The refresh circular arrow on the heading of a task list, doesn't seem to do anything and the new progress bar does not complete when all tasks are done.

Also I brought a project out of archive this morning but it doesn't behave properly, i.e. the newly unarchived project doesn't appear in drop down lists, until I have signed out of Firefox and come back in again.

  1. Support Staff 1 Posted by John on 08 Jan, 2013 03:46 PM

    John's Avatar

    Thank you Rosemarie

    We are aware of the task list refreshing issue and that is on the list - hopefully will be fixed soon

    But we didnt know about the archiving issue. Looking into that now

    thanks for the report

    Best wishes

    John

  2. Support Staff 2 Posted by John on 08 Jan, 2013 04:03 PM

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    GHi again Rosemarie

    I have been testing the archiving issue but cannot see a problem

    If I un-archive a project I can see it reappear instantly in the projects "Details" page and see it's tasks in various overviews - without having to log out

    Can you tell me where the newly unarchived project doesn't appear in drop down lists for you

    thanks John

  3. 3 Posted by Rosemarie on 08 Jan, 2013 04:08 PM

    Rosemarie's Avatar

    If I unarchive a project and then add a new task to it, the project doesn't appear in the list to choose from. (This morning I tried adding the task to another project and then opening that project to move the task back to the unarchived project, but it still wasn't listed).

  4. Support Staff 4 Posted by John on 08 Jan, 2013 04:24 PM

    John's Avatar

    aah OK I see that now. We will fix that asap

    Please let me know if you see any similar issues

    Thanks John

  5. Support Staff 5 Posted by ed on 10 Jan, 2013 03:07 PM

    ed's Avatar

    Hi Rosemarie

    Just to advise that we've addressed these ie

    Fixed the issue whereby the tasklist progress was not updating on the initial tasklist load or refresh.

    Made an enhancement to the tasklist refresh button so that it dynamically changes to a spinner when the tasklists are being updated. This has the effect of showing the user that something is happening when they click it, even if nothing in the list needs to be changed.

    Made a further enhancement to the tasklist refresh process whereby the progress bar now updates dynamically during refresh

    Please let us know if you would like anything adjusted re these - or if you see any other issues

    Many thanks Rosemarie ;-)

    Best wishes

    ed

  6. 6 Posted by Rosemarie Gant on 11 Jan, 2013 09:30 AM

    Rosemarie Gant's Avatar

    Great - many thanks.

    R.

  7. Support Staff 7 Posted by ed on 11 Feb, 2013 09:40 PM

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    Hi Rosemarie

    Re This >>If I unarchive a project and then add a new task to it, the project doesn't appear in the list to choose from.

    We've just fixed this - and a few other similar issues today. They will be live by tomorrow morning.

    (Better late than never ;-)

    Best wishes

    ed

  8. 8 Posted by Rosemarie Gant on 12 Feb, 2013 08:07 AM

    Rosemarie Gant's Avatar

    Fab :-)

    R

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