Crash when trying to add new task

Louise Wainwright's Avatar

Louise Wainwright

12 Jul, 2012 03:12 PM

I was trying to add a task to a task list in a project, I had already added 2 tasks to that list, and entered all of the info for the third task, when I clicked 'ok' the little black wheel went round a few times and then I got a notice saying ' we have encountered an internal error....' I then closed the new task window to try and start it afresh but this time I got a red notice saying 'we've found a bug' when I clicked 'new'.
Hope this is enough info to help you fix it :)

  1. Support Staff 1 Posted by ed on 12 Jul, 2012 03:29 PM

    ed's Avatar

    Hi Louise

    Really sorry about that

    we did a quick push live which causes about 3 seconds downtime and I think
    you were unlucky with your action coinciding with that

    Really sorry Its very unusual for us to do that

    Thanks for reporting it

    best wishes

    ed

  2. John closed this discussion on 08 Nov, 2012 11:38 AM.

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