After login, initial page will not load. IE7 gives page load error message

DavidH's Avatar

DavidH

01 May, 2012 05:18 PM

Hello:

After initially logging in, i am getting a page error notice and the entire page will note load. Also, when clicking around to my task or different parts of the site it is slow/non responsive due to this error. This does not seem to happen on ie8. error mesage is in attached screen shot.

  1. Support Staff 1 Posted by ed on 01 May, 2012 06:22 PM

    ed's Avatar

    Hi David

    Very sorry about that

    This is the result of our new recent design whereby we decided not to
    support IE7

    Fixing the new design for IE 7 would mean compromising significant
    parts of the new layout and introducing far too many hacks into the
    code. IE 7 just isn't up to par.

    Sorry we have yet to do a pop up explaining this to IE 7 users. It's
    one of those "small things"that we just haven't done yet. We will do
    so now asap thanks to your report

    Can you use firefox or chrome instead?

    Or is IE7 important to you?

    Thanks ed

  2. 2 Posted by David Hotycki on 01 May, 2012 07:56 PM

    David Hotycki's Avatar

    Hi:

    I found that our pms lets us use IE8, I am trying to upgrade and test to see if this is working now.

    Thank You!

    David Hotycki,
    General Manager
    Staybridge Suites Novi, MI
    27000 Providence Parkway
    Novi, MI 48374
    Hotel: (248)349-4600 - Fax: (248) 349-4644 - Direct: (248) 504-5800 - http://www.staybridge.com/novimi

  3. Support Staff 3 Posted by ed on 01 May, 2012 08:43 PM

    ed's Avatar

    Thank you David

    please let us know if you have any further issues

    Ed

  4. Support Staff 4 Posted by ed on 03 May, 2012 06:04 PM

    ed's Avatar

    Hi David

    that IE7 message should be working now FYI

    Thanks again for letting us know about that

    best wishes

    ed

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