Recurring Task and Calendar Error

Akarin Weatherford's Avatar

Akarin Weatherford

25 Jan, 2012 04:30 PM

I set up a task (meeting) for Wed, Jan 25 2012. Then I set the advanced recurring for every Wednesday. Then when I went to the calendar, all recurring was happening on Tuesdays. The work around was to set the recurring day to Thursday and now the calendar shows the meeting on Wednesdays.

  1. Support Staff 1 Posted by John on 25 Jan, 2012 04:58 PM

    John's Avatar

    Thank you for letting us know Akarin

    Hmm I've tried to reproduce that but it seems to be working fine

    Can you double check that you ticked Wednesdays on the recurring (open the item >> More Options >> recurring... and see which day is ticked)

    If that's not it can you tell us a bit more please

    eg How did you create the recurring. Was it at the time of creating the first date? Or did you create / close / re-open later and then add the recurring

    Is that task assigned to anyone?

    does it have any other properties eg its dependent... or anything like that

    Thank you

    John

  2. Support Staff 2 Posted by John on 25 Jan, 2012 05:19 PM

    John's Avatar

    actually I see the problem now. I checked to see if it was a timezone issue

    I changed my local time to EST and can now reproduce what you see

    OK we're on it

    apologies !

    John

  3. Support Staff 3 Posted by John on 25 Jan, 2012 08:20 PM

    John's Avatar

    Hi

    OK we fixed this and it will go live tomorrow am

    The bug itself would have only presented itself on recurring tasks for users in other timezones where the due date of the event itself falls within the timezone difference, e.g. with a 5 hour difference, the task needs to be due from 7pm onwards in order for it to incorrectly shift to the next day. This explains why it has gone unnoticed for so long.

    Welcome to my world ;-)

    Thanks again for reporting it

    John

  4. John closed this discussion on 14 Nov, 2012 04:05 PM.

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