Filter Malfunctions

Andrew's Avatar

Andrew

03 Feb, 2015 03:24 PM

Hello!

We have a problem with filtering.

Mozilla Firefox: http://prntscr.com/60ksn3
no dates shown

Google Chrome: http://prntscr.com/60kruc
Date wrong

Thank you in advance!

  1. Support Staff 1 Posted by John on 03 Feb, 2015 04:45 PM

    John's Avatar

    Hi Andrew

    Sorry about that. But we can't see these issues in our various test accounts.

    I do appreciate the screenshots but what would be much better is if you could do a quick jing video showing the exact steps you're taking to get to these issues. That way we can see exactly what is going on

    http://www.techsmith.com/download/jing/

    Thanks john

  2. 2 Posted by Andy Keeper on 03 Feb, 2015 05:10 PM

    Andy Keeper's Avatar

    Hi John

    So here is the problem in detail: http://screencast.com/t/YN1In8qW5

    Thank you!

    Andrew Keeper
    Technical Support Assistant
    Local Child Care Marketing

    Helping Child Care Leaders Create And Maintain Their Web Presence
    Ph: (855) 215-3838 Ext 2 | Fx: (855) 215-3838 | [email blocked]
    Mailing Address: 3983 S McCarran Blvd, Ste 555, Reno, NV 89502-7510

  3. Support Staff 3 Posted by John on 03 Feb, 2015 06:18 PM

    John's Avatar

    Thank you Andrew. That is perfect !

    OK we'll look into that asap

    Thanks again

    John

  4. Support Staff 4 Posted by John on 03 Feb, 2015 06:52 PM

    John's Avatar

    HI Andew

    Can you confirm the account name... and what your status is in it ie are you the owner? or a Team member?

    thanks John

  5. 5 Posted by Andy Keeper on 03 Feb, 2015 07:19 PM

    Andy Keeper's Avatar

    Hi John,

    Here are the details

    User name: xxxxx
    Pass: xxxxx
    User email: xxxxx

    And I am the team member.

    Andrew Keeper
    Technical Support Assistant
    Local Child Care Marketing

    Helping Child Care Leaders Create And Maintain Their Web Presence
    Ph: (855) 215-3838 Ext 2 | Fx: (855) 215-3838 | [email blocked]
    Mailing Address: 3983 S McCarran Blvd, Ste 555, Reno, NV 89502-7510

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