tag:dooster.tenderapp.com,2011-05-09:/discussions/bug-reports/2516-bug-report-1The Online Business Managing Tool: Discussion 2014-05-02T16:30:36Ztag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-29T17:47:19Z2014-04-29T17:47:19ZBug Report #1<div><p>Hi Jessica</p>
<p>Sure that's possible. But sorry for some reason we cant open
that file</p>
<p>Can you paste the content here instead?</p>
<p>thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-29T17:54:26Z2014-04-29T17:54:28ZBug Report #1<div><p>Hi John,</p>
<p>1) I was in the Tasks section in Projects<br>
2) I was scrolling through task lists and using the expand
function<br>
3) I was trying to find tasks underneath the task list<br>
4) What was wrong was the recurring tasks no longer show:</p>
<p>Please see attached as I cannot paste the screenshots on
here</p></div>Jessica Yangtag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-29T18:10:48Z2014-04-29T18:10:48ZBug Report #1<div><p>Thank you Jessica</p>
<p>Please give an example of one of the missing recurring tasks</p>
<p>eg perhaps it's visible in the project overview lists? or in the
dashboard</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-29T18:46:02Z2014-04-29T18:46:03ZBug Report #1<div><p>Hi John,</p>
<p>Both task lists New Vendor Creation and Positive Pay show as
having 0 tasks as well as some others.</p>
<p>I tried looking for the tasks on the project overview by
filtering the task list name and hidden dependencies. I was not
able to come up with anything in my search.<br>
I also tried filtering in the Dashboard to see if the tasks would
pop up there to no avail.</p>
<p>Thanks,</p>
<p>Jessica</p></div>Jessica Yangtag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-30T09:03:59Z2014-04-30T09:03:59ZBug Report #1<div><p>Thanks Jessica</p>
<p>We need to know more. What are these missing recurring tasks? ie
give one name / idea of the content etc</p>
<p>How do you know they have not all been completed or deleted by
you or one of your team - perhaps in error?</p>
<p>Basically if your task lists New Vendor Creation and Positive
Pay show as having 0 tasks then we have to assume that there are
indeed zero tasks in those lists... so please give us something to
look for ;-)</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-30T17:10:12Z2014-04-30T17:10:14ZBug Report #1<div><p>Hi John,</p>
<p>The names of the recurring tasks and the description for each
under New Vendor Creation is:<br>
1) Send W9 Form-Send the W9 form to India team<br>
2) New Vendor Creation in AX-Based on W9 form sent by linda to
India team, create new vendors in AX</p>
<p>These tasks are recurring daily tasks and have different task
owners.</p>
<p>The names of the recurring tasks and the description for each
under Positive Pay is:<br>
1) Verify Checks in Positive Pay-Every next day morning verify all
the exceptions (checks) in positive pay<br>
2) Prepare Positive Pay Spreadsheet-Copy and paste checks in csv
format spreadsheet, Needs to be done by noon Mountain Standard
Time<br>
3) Upload into Positive Pay-Upload those checks into Positive Pay
on the bank website</p>
<p>These tasks are recurring daily tasks and have one task
owner.</p>
<p>I do not believe that they would actually delete the tasks
because there is no reason for them to do that. They have been
pretty good at going into Dooster everyday to mark tasks complete.
And the owners of these tasks actually come to me looking to see
why their daily tasks has disappeared.</p>
<p>I hope that this is enough information for you.</p>
<p>Jessica</p></div>Jessica Yangtag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-30T18:14:29Z2014-04-30T18:14:29ZBug Report #1<div><p>Thanks Jessica</p>
<p>That is very good info</p>
<p>Can I just confirm that you cannot see these tasks anywhere at
all now?</p>
<p>Thanks</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-04-30T20:21:42Z2014-04-30T20:21:43ZBug Report #1<div><p>Hi John,</p>
<p>No, I cannot see any of these recurring daily tasks still.</p>
<p>Please see attached file or log into my account to see what I
see.</p>
<p>Thank you,</p>
<p>Jessica</p></div>Jessica Yangtag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-05-01T17:00:38Z2014-05-01T17:00:38ZBug Report #1<div><p>Thank you Jessica</p>
<p>OK our developers say that if these tasks don't exist anywhere
it is almost certainly because they have been deleted.</p>
<p>So the simplest thing to do is simply create the same tasks
again.</p>
<p>Thank you</p>
<p>John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-05-01T21:35:54Z2014-05-01T21:35:55ZBug Report #1<div><p>Hi John,</p>
<p>We have another team using Dooster and they do not have this
recurring issue. Their tasks are not dependent on one another.</p>
<p>Our team's tasks all have dependencies.</p>
<p>Can this be the issue?</p>
<p>Thank you,</p>
<p>Jessica</p></div>Jessica Yangtag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-05-02T00:41:04Z2014-05-02T00:41:04ZBug Report #1<div><p>Yes probably and the fix we put in might have contributed to
the<br>
disappearances</p>
<p>In any event please set up new tasks. That should be quick and
easy.</p>
<p>As far as your request for free months goes that is fine. You
deserve it<br>
:-) But to be honest the time it takes to make the account free
again isn't worth the $20<br>
However we could simply refund your next 2 payments</p>
<p>Thanks John</p></div>Suetag:dooster.tenderapp.com,2011-05-09:Comment/327505032014-05-02T16:30:34Z2014-05-02T16:30:35ZBug Report #1<div><p>Hi John/Sue,</p>
<p>A refund for the next 2 payments would be great. I will have our
contact person, Srini, contact you for the refunds.</p>
<p>Thank you for your help,</p>
<p>Jessica</p></div>Jessica Yang