receiving same comments around 20-30 times in a day

Komal's Avatar

Komal

22 Oct, 2011 05:10 PM

Hello

We are facing issue in dooster. We are receiving same comments around 20-30 times in a day. Kindly look into the matter.

I tried to submit query online. Kindly look into the matter.

Thanks

With Best Regards,

Komal

  1. Support Staff 1 Posted by ed on 22 Oct, 2011 05:17 PM

    ed's Avatar

    Hi Komal

    Our tech guys said

    the issue is that the user 'komal' is simply sending multiple e-mails into the system. Whether it's an issue with their
    e-mail service, notices are going out to an invalid or full e-mail box
    and being bounced back or there's a malfunctioning auto responder I
    don't know, but there are no errors in our e-mail processing system.

    I'd suggest getting them to check their e-mail addresses and settings
    for any users that appear to be posting multiple comments.

    That's all we can do Komal. This is not happening on any other accounts at all

    best wishes

    ed

  2. ed closed this discussion on 22 Oct, 2011 05:17 PM.

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