Error creating projects from existing Google Calendars

brendan's Avatar

brendan

05 Aug, 2013 01:39 AM

When I click the link "Click here to create Dooster projects from your existing Google Calendars". I get the error message:
"Sorry !
Dooster is currently unable to load this content because the server returned an unexpected response from /utils/
Please check your connection and click the button below to try again.
If this problem persists please notify support."

Thank you.
Brendan.

  1. Support Staff 1 Posted by Sue on 05 Aug, 2013 09:40 AM

    Sue's Avatar

    Hi Brendan

    Thank you for reporting this.

    Are you able to try again? Sometimes it can take several minutes before it appears in Dooster.

    Please also see https://dooster.tenderapp.com/kb/google-integration-syncing/connect...

    Please let us know how you get on.

    Thanks
    Sue

  2. 2 Posted by brendan on 05 Aug, 2013 12:27 PM

    brendan's Avatar

    Hi Sue,

    Thank you for your reply. I've tried it again but unfortunately got the
    same error message.

    Cheers,
    Brendan.

  3. Support Staff 3 Posted by John on 06 Aug, 2013 12:05 PM

    John's Avatar

    Hi Brendan

    Sorry about that

    We're looking into it now.

    Thanks for reporting it

    Best wishes

    John

  4. John closed this discussion on 06 Aug, 2013 12:05 PM.

  5. John re-opened this discussion on 20 Aug, 2013 03:54 PM

  6. Support Staff 4 Posted by John on 20 Aug, 2013 03:54 PM

    John's Avatar

    Hi Brendan

    Apologies we forgot to advise you that we fixed this problem a couple of weeks back ie just after you reported it

    Thanks again

    John

  7. brendan closed this discussion on 16 Oct, 2013 03:51 AM.

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