Dooster Task manager support window

David's Avatar

David

10 Jul, 2013 05:21 PM

The window cannot be changed and data is lost.
I have encountered this several times with no answers yet.
Is this a known bug or is it fixable.
Thanks
David

  1. Support Staff 1 Posted by John on 10 Jul, 2013 05:36 PM

    John's Avatar

    Hello David

    We did respond to this issue

    Please see https://dooster.tenderapp.com/discussions/problems/1845-windows-mis...

    Sorry we need more information from you - we don't understand the exact problem

    A screenshot of the offending part would be very helpful

    http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

    Thanks John

  2. 2 Posted by Van Beveren, Da... on 11 Jul, 2013 12:41 PM

    Van Beveren, David's Avatar

    Hi John
    Please find the attached screen shot as an example of what I am talking about.
    The screen does not fit. It cannot be expanded.
    Data is lost.
    Hope this helps is enough information

    [cid:[email blocked]]

    Regards
    David
    Director
    JLG Developments
    07545 332983

  3. Support Staff 3 Posted by ed on 11 Jul, 2013 04:37 PM

    ed's Avatar

    Hi David

    Thank you for sending that screenshot. That is very helpful

    OK can you copy the URL ie the web address of that exact page

    Then we should be able to cure this for you

    Sorry about all the problems and thanks for bearing with us

    Best wishes

    ed

  4. 4 Posted by Van Beveren, Da... on 11 Jul, 2013 04:43 PM

    Van Beveren, David's Avatar

    Hi Ed
    I would do but it appears my login is not working.
    The details seem to have changed and I cannot get it.
    Can you reset everything from scratch.

    Regards
    David
    Director
    JLG Developments
    07545 332983

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