tag:dooster.tenderapp.com,2011-05-09:/discussions/bug-reports/172-emailed-tasks-posting-multiple-timesThe Online Business Managing Tool: Discussion 2016-08-12T03:36:38Ztag:dooster.tenderapp.com,2011-05-09:Comment/197479262012-10-17T21:35:45Z2012-10-17T21:35:45ZFIXED - Emailed tasks posting multiple times<div><p>Hi Mary Ann</p>
<p>Sorry to hear that</p>
<p>It's working OK on our test accounts. Can you kindly send
details ie account name / project name / list name</p>
<p>(I assume this is an email into a list yes? - ie to create a
task...)</p>
<p>send the details to me at john {at} dooster.net</p>
<p>thanks - and repeated apologies for the issue</p>
<p>John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/197479262012-10-18T11:40:24Z2012-10-18T11:40:24ZFIXED - Emailed tasks posting multiple times<div><p>Yes, the list email is: <em><a href=
"mailto:43096-list@webkare.dooster.net">43096-list@webkare.dooster.net</a></em></p>
<p>What happens if one of the recipients that gets notified has an
email<br>
box that is full? Would that cause it to keep posting?</p>
<p>Account Name: webkare</p>
<p>Project Name EST-AEGIS</p>
<p>List Name Unassigned (as you can see, the projects are still
posting as<br>
of today (these projects were originally sent last week and
completed).</p></div>Mary Ann Wellstag:dooster.tenderapp.com,2011-05-09:Comment/197479262012-10-18T12:04:07Z2012-10-18T12:04:07ZFIXED - Emailed tasks posting multiple times<div><p>Thanks mary</p>
<p>OK looking into this. Hope to have further info this
afternoon</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/197479262012-10-19T09:46:30Z2012-10-19T09:46:30ZFIXED - Emailed tasks posting multiple times<div><p>Hi Mary Ann</p>
<p>OK here's what our guys reported back</p>
<p>we've had a deeper look at this one and have determined there's
not a problem in our system (it's behaving as it should). The
corresponding tasks are all being created from 'new' emails that
are coming in from <a href=
"mailto:jaudet@est-static.com">jaudet@est-static.com</a> at regular
intervals (roughly 3 hours apart). They don't look like
bouncebacks, for all intents and purposes this e-mail account seems
to be sending these e-mails to us as new e-mails of it's own
accord.</p>
<p>There's very little we can do on this end without restricting
functionality for other users .. for instance I could put a block
in place to check if an e-mail is a duplicate (matches subject,
body and sender) of a previous one received within say the last 24
hours and discard it, but I can imagine there's probably someone
out there who may be actually needing this functionality (for
instance an alarm system that e-mails out into Dooster).</p>
<p>They'll need to check the e-mail account of the sender for
problems, or see if the e-mails in question have perhaps been sent
to multiple recipients and it's having trouble getting through to
one of them so just trying and trying again.</p>
<p>Thanks John</p></div>Johntag:dooster.tenderapp.com,2011-05-09:Comment/197479262012-10-19T12:03:58Z2012-10-19T12:03:58ZFIXED - Emailed tasks posting multiple times<div><p>Thanks, I'll let them know.</p></div>Mary Ann Wells